THE DEFINITIVE GUIDE TO SALES PART 1: INDUSTRY OVERVIEW
Solution Selling Tips 7-Step Guide to Solution Selling
How dealing with rejection in sales can help you succeed in life
Listen to The Sales Podcast podcast
Shift!: Harness the Trigger Events That Turn Prospects into Customers eBook : Elias, Craig, Shanto, Tibor: Kindle Store
Empathy in cust svc
Objection Handling 101: Handling Sales Objections Like a Pro
How to Handle Sales Rejection
Richard Fenton & Andrea Waltz on Go For No! and How to Handle Rejection
Books and Sales Management - Sales Pro Central