How Best Buy is rethinking the role of its store employees

As Best Buy is mapping out its post-pandemic future, its store employees are becoming responsible for more than just selling product.

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Malls are back in business in Raleigh-Durham, but retailers must find new ways to lure wary shoppers - Triangle Business Journal

Why the grim reaper of retail hasn't come to claim Best Buy - Los Angeles Times

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4 Reasons to Give Your Retail Employees a Say in Tech Choices – Connected IT Blog

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Best Buy lays off hundreds of store employees as shopping trends shift

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