Unable to subscribe to protect plan - website always has an error

Whenever I try to update my payment information, or subscribe to a Protect Plan, i get error messages (see attached images). I am never offered any option to enter my credit card details. This has been going on since the end of July 2023 (it is now September 2023). I have tried different browsers on my desktop and laptop I have tried incognito mode I have tried deleting my cookies I am not using any VPN I have tried on mobile browser I have tried on Ring app I have tried on wifi and mobile

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